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Legal notice

# LEGAL NOTICE

Last Updated: 01/06/2025

This website, The Refined Luxury, is owned and operated by JMT Holdings LTD operating as The Refined Luxury (“The Refined Luxury”, “we”, “our”, or “us”).

By accessing or using this website, you agree to comply with all applicable terms, policies, and notices published on this website.

## Company Information

Business Name: The Refined Luxury  
Operating Entity: JMT Holdings LTD

Contact Email: julia@therefinedluxury.com  
WhatsApp / Phone: +356 99781101

## Intellectual Property

All content available on this website, including but not limited to:
- Text
- Product descriptions
- Product photography
- Graphics
- Logos
- Branding
- Videos
- Website design
- Layouts
- Visual assets
- Marketing materials

is the intellectual property of JMT Holdings LTD or its licensors and is protected under applicable intellectual property and copyright laws.

No content may be copied, reproduced, modified, distributed, republished, or used without prior written permission.

Unauthorised use of our intellectual property may result in legal action.

## Brand Disclaimer

All trademarks, logos, product names, and brand names displayed on this website belong to their respective owners.

The Refined Luxury and JMT Holdings LTD are not affiliated with, endorsed by, or officially associated with any luxury brands unless explicitly stated otherwise.

Products sold through our platform are independently sourced through our supplier and partner network.

## Product Authenticity

We offer both new and authenticated pre-loved luxury items.

All products are reviewed and sourced through trusted suppliers, partners, and authentication processes.

Accepted third-party authentication providers include:
- Bababebi
- Entrupy

For watches, only reports issued by:
- Official Authorised Dealers
OR
- Manufacturer-authorised service centres

shall be recognised for authenticity-related disputes.

Authenticity opinions may vary between authenticators. The Refined Luxury reserves the right to rely on its own authentication partners and internal assessments.

## Website Information & Pricing

While we aim to ensure all information on this website is accurate and up to date, errors may occasionally occur, including but not limited to:
- Pricing inaccuracies
- Product descriptions
- Availability
- Images
- Technical information
- Typographical errors

We reserve the right to:
- Correct errors
- Modify listings
- Change pricing
- Remove products
- Cancel transactions
- Refuse orders

without prior notice.

Where pricing errors occur, clients may:
- Accept the corrected price
OR
- Cancel the order and receive a refund where applicable.

## Stock Availability

Certain products may:
- Be sourced externally
- Be reserved
- Be sold simultaneously through other channels
- Become unavailable before payment clears

Availability is not guaranteed until full payment has been received and confirmed.

If an item becomes unavailable after purchase, we reserve the right to:
- Cancel the order
- Offer an alternative
- Issue a full refund

## Limitation of Liability

To the fullest extent permitted under Maltese law, The Refined Luxury and JMT Holdings LTD shall not be liable for:
- Indirect losses
- Consequential damages
- Lost profits
- Courier delays
- Customs delays
- Import issues
- Shipping disruptions
- Third-party payment failures
- Technical website interruptions
- Supplier delays
- Force majeure events

For resale transactions, liability shall not exceed the original purchase amount paid by the client.

For SPA/restoration services, liability shall not exceed the value of the service paid.

## Customer Conduct

We reserve the right to:
- Refuse service
- Cancel transactions
- Restrict accounts
- Refuse future purchases
- Pursue legal action

in cases involving:
- Fraud
- Abusive chargebacks
- False claims
- Harassment
- Abuse toward staff
- Misuse of policies
- Counterfeit submissions
- Illegal activity

## Digital Communications

The client acknowledges and agrees that communications conducted through:
- WhatsApp
- Email
- Instagram
- SMS
- Invoices
- Payment confirmations
- Screenshots
- Shared media

may be used as contractual and legal evidence where necessary.

## External Links

This website may contain links to third-party websites or services.

We are not responsible for:
- Third-party content
- External websites
- External privacy practices
- Third-party security
- External services

Users access third-party websites at their own risk.

## Governing Law

This Legal Notice shall be governed exclusively by the laws of Malta.

Any disputes arising from the use of this website or related transactions shall be subject exclusively to the jurisdiction of the Maltese courts.

## Contact Information

The Refined Luxury  
Operated by JMT Holdings LTD

Email: julia@therefinedluxury.com  
WhatsApp: +356 99781101